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  Home » FAQ » Frequently Asked Questions
Frequently Asked Questions

Here you can find answers to some of our most frequently asked questions.

  1. Do you offer a money back guarantee?
  2. How can I contact you?
  3. How can I view the status of my order?
  4. How much are your shipping costs?
  5. What payment methods do you accept?
  6. What shipping methods do you use?
  7. When will my order arrive?
  8. Where is your warehouse located?
  9. What if I don't receive my package?
  10. What if my item is defective?

  1. Do you offer a money back guarantee?
    YES! If you are not satisfied with your product, you may return the item (customer pays return shipping) for a full refund.

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  2. How can I contact you?
    See the Contact Us page for more information on how customers can contact TD Accessory.

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  3. How can I view the status of my order?
    Just log-in to your account using the log-in button and you may access the status of your order.

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  4. How much are your shipping costs?
    Shipping costs depend on the number of items. You can view your shipping costs by viewing your cart. The final shipping cost will be displayed on the invoice before your confirm your order.

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  5. What payment methods do you accept?
    We ONLY accept Visa, Discovery, Master Card, American Express, and PayPal as payment methods.

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  6. What shipping methods do you use?
    We ship with either FedEx, UPS, or USPS (United States Postal Service).

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  7. When will my order arrive?
    You're order is shipped the same day you purchased it if before 4 p.m., otherwise it is shipped the next day. Your order should arrive within 3-7 days.

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  8. Where is your warehouse located?
    Our warehouse and shipping center is located in Los Angeles, California - just minutes away from the beach.

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  9. What if I don't receive my package?
    If you do not receive the package within 3-7 days, we will attempt to locate your package. If your package cannot be located, we will send you the order again for free.

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  10. What if my item is defective?
    In the rare occurrence that your item is defective, we will ship you another one for free. Your item has a 30 day guarantee.

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P.O Box 1213.
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Call Us: 1-800-991-8029
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Everything as promised! Great seller. Happy New Year by the ...
prettynpink2, United States   
exactlly what I wanted : ) no complaints
bluelover3, United States   
Excellent Communication and very fast shipping. Thanks for a smooth ...
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